Customer Testimonials
Excellent customer service thanks I like to thank Mark finance manager for financing , car was clean and deliver to me by Gabriel with courtesy and respect.
As always... Ray James is the best.. he always makes my appointment a pleasure very seamless. really listens and handles all details with such ease and gets me out of there quickly!
Excellent service once again by Lexus Santa Monica! Arsany Kamel, my Service Consultant provided great assistance in determining what my Gx-460 required for this 6 Month Service visit.
My first time doing business with Lexus. Enrique went out of his way to get us to a deal. I would have loved to have a bit more selection on which vehicle to choose from however there was only one 2019 left. Hopefully for the next vehicle, there will be a bit more to choose from.
Staff were friendly. service was done earlier than I expected. loaner was provided. Was able to give me a discount. Coffee was good and overall was pleasant experience.
Immediate attention with a pleasantness that was unforced. I felt part of a greater family as a Lexus owner after this visit. Superior customer service!
Super easy to get an appointment and service was carried out in the time I was told Everyone was helpful . I liked that I was texted when my car was ready instead of a phone call so there was no danger of missing it
when I am driving on HWY 1, going 60 miles per hour in my Lexus, I know that I am safe because my car is check over routinely by SM Lexus. What price is that security worth? Can't be purchased at any price. Just great professional wonderful people looking out for me and my car. Thank you Lexus, for all the years of care rosario Perry
The staff was personable and very helpful, made the process of choosing and leasing the car fast and easy. They also follow up after to ensure customer satisfaction with the car and the service. Much appreciated, was a pleasant experience.
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